This page provides a practical placeholder policy for quote, design, print, and mailing work while final legal copy is pending.
Cancellation requests should be made as early as possible. If work has not started, DMail Print can review the request and confirm available options.
Design, setup, print production, postage, list processing, and mailing preparation may involve non-refundable costs once work has started.
Customers are responsible for checking proofs carefully. Approved artwork or mailing details may not be eligible for refund after production begins.
If there is a production concern, contact DMail Print with order details so the team can review the issue and respond with the next step.
